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Terms & Conditions

Terms & Conditions

Welcome to our online furniture shop. These Terms and Conditions govern your use of our website and the purchase of any products from our online store. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms:

1.1 Acceptance: By using our website and placing an order, you confirm that you are at least 18 years old or accessing the website under the supervision of a legal guardian.

1.2 Accuracy: We strive to provide accurate and up-to-date information on our website, including product descriptions, prices, and availability. However, we do not guarantee the completeness, accuracy, reliability, or suitability of such information.

1.3 Modifications: We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review the Terms and Conditions periodically to stay informed of any changes.

2. Product Information:

2.1 Product Descriptions: We make every effort to provide detailed and accurate descriptions of our furniture products. However, please note that slight variations in color, texture, and finish may occur due to individual monitor settings and natural materials.

2.2 Pricing: All prices displayed on our website are in the specified currency and inclusive of applicable taxes, unless stated otherwise. We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price at the time of purchase.

2.3 Availability: We strive to ensure product availability for all items listed on our website. However, in the event that a product becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a refund for the unavailable item.

3. Ordering and Payment:

3.1 Order Placement: When placing an order, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

3.2 Order Confirmation: After placing an order, you will receive an email confirmation acknowledging the receipt of your order. This confirmation does not guarantee acceptance or availability of the product.

3.3 Payment: We accept payment through specified methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information provided is accurate and complete.

3.4 Order Cancellation: We reserve the right to cancel or refuse any order for any reason, including but not limited to suspected fraud, incorrect pricing, or non-availability of the product. In such cases, we will notify you and provide a refund if applicable.

4. Shipping and Delivery:

4.1 Shipping: We will make every effort to process and ship your order within the estimated timeframe. However, shipping times may vary due to factors beyond our control. Shipping costs, if applicable, will be clearly indicated during the checkout process.

4.2 Delivery: Delivery times may vary depending on your location and the chosen shipping method. We will provide an estimated delivery date, but please note that this is an estimate and not a guarantee. We are not responsible for any delays caused by the shipping carrier or customs clearance processes.

4.3 Inspection on Delivery: Upon receiving your order, please inspect the package and the contents for any visible damage. If you notice any damage, please contact our customer service within 48 hours of delivery.

5. Returns and Refunds:

5.1 Return Policy: We offer a return policy for eligible products within a specified time frame, subject to certain conditions and limitations. Please refer to our Return Policy, available on our website, for detailed information regarding returns and exchanges.

5.2 Refunds: If a return is approved, we will process the refund within a reasonable time frame, typically using the original payment method. Please note that shipping fees and certain non-refundable items may be deducted from the refund amount.

6. Intellectual Property:

6.1 Ownership: All intellectual property rights, including copyrights, trademarks, and designs, associated with our website and products are owned by us or our licensors. You agree not to reproduce, distribute, or create derivative works based on our intellectual property without our explicit written permission.

7. Limitation of Liability:

7.1 Disclaimer: To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, regarding the website, its contents, and the products sold on it. We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our website or products.

8. Governing Law and Jurisdiction:

8.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which we are based.

8.2 Jurisdiction: Any disputes arising from these Terms and Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts in the jurisdiction in which we are based.

By using our website and purchasing products from our online furniture shop, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or making a purchase.

Privacy & Safety

Welcome to Best Quality Furniture online shop. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make use of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your information.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily when you create an account, place an order, subscribe to our newsletter, or interact with our website in any other way. This may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

1.2 Log Files: Like many websites, we collect certain information automatically and store it in log files. This information may include your IP address, browser type, operating system, referring/exit pages, and other usage information. We use this information to analyze trends, administer the site, track users' movements around the site, and gather demographic information.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and provide a more personalized experience. You can modify your browser settings to manage cookies or delete them altogether, but please note that some features of our website may not function properly if you disable cookies.

2. Use of Information

2.1 Providing Services: We use the information we collect to provide and improve our services, fulfill your orders, process payments, communicate with you about your orders, respond to your inquiries, and deliver a personalized experience.

2.2 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or other marketing communications to inform you about our products, special offers, and updates. You can opt out of receiving such communications at any time by following the instructions provided in the email or contacting us directly.

2.3 Analytics and Improvements: We may use the information collected to analyze website usage, monitor and improve the effectiveness of our website, and customize the content and layout of our website to better serve you.

3. Information Sharing and Disclosure

3.1 Service Providers: We may engage third-party service providers to assist us in operating our website, processing payments, fulfilling orders, and providing other services. These service providers have access to your personal information only to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will ensure that the receiving party agrees to protect your personal information in a manner consistent with this Privacy Policy.

4. Data Security


For the purpose of the Data Protection Act 1998 (the Act), the data controller is Best Quality Furniture in England at address: 4th Floor, Silverstream House, 45 Fitzroy Street, London , W1T 6EB. We are registered with the ICO as a data controller under number CSN3957746.

5. Your Rights

You have the right to access, update, correct, and delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us so that we can promptly delete it.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Best Quality Furniture

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or provide any personal information.

Payment Methods

  • Credit / Debit Cards

  • Offline Payments

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